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Technical Support
Technical Support & Hosting Services
 
ALADHAM provides full technical support for all of its systems. We believe that quality support is much more than just providing an email address or phone number to an answering machine. ALADHAM support includes:
 
24/7 technical support
webmastering & graphic services
software upgrades (see below)
training & documentation
web statistics
hosting & email accounts (see below)

Software Upgrades
Since all of ALADHAM systems are built on the same software platform, and we are continually upgrading and improving that platform, supported clients automatically receive regular software upgrades as new versions of the system are released. The upgrades include performance improvements, cosmetic and user-interface enhancements, and new features that have been requested by clients. New modules also make regular appearances, allowing whole new functions and tools to be implemented on your site if you decide they are useful to you.

WSLA Hosting Services
ALADHAM hosts its own web service solutions as well as those of its clients; however, we are not a hosting company per se. We specialize in 'WSLA' hosting services for clients that require customized installations, high-calibre support services, and guaranteed response times.

Hosting with ALADHAM is optional. Some of our clients have their own hosting arrangements, and we are happy to host elsewhere. If ALADHAM hosts, we have no bandwidth or data capacity limits.

Features of the ALADHAM hosting environment include:

100 Mbps redundant internet connections to tier 1 backbones.
Secured temperature controlled environment.
UPS connection and diesel back-up generators.
Unmetered bandwidth.
Specializing in LAMP (Linux, Apache, MySQL, Perl/PHP) architecture.
24/7/365 technical support in addition to fully automated monitoring systems.
 
 

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Video Tutorial
Here you will find lessons to learn design and programming.
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